The series begins by exploring the ways in which 21st-century ceremonies reflect the lives and beliefs of the deceased, following four services with very different demands. London's Haji Taslim Funerals caters for Muslim families who want their loved ones to be buried as soon as possible after death, while in Manchester Simon Lilleywhite comforts the relatives of a deceased local woman as they view her body for the last time. A terminally ill mother of two in Leeds makes the arrangements for her own cremation, and bikers from across Britain travel to the funeral of one of their number, who has chosen to be transported in a motorcycle hearse.

A Muslim woman who has lost touch with her faith struggles to come to terms with Islamic conventions for the dead as she arranges her father's burial. Elsewhere, Hindu undertaker Chandu Tailor ensures his religion's rituals are carried out properly so that the soul can be reincarnated, a Christian man in London receives help in coping with the loss of his elderly wife, and the sensitive nature of a funeral photographer's work is discussed.

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